00:00:00:02 00:00:06:16 A DOCUMENTARY SPONSORED BY: 00:00:07:18 00:00:10:11 THERE ARE ALTERNATIVES TO ORDINARY JUSTICE 00:00:10:15 00:00:13:00 MEDIATION IS A WAY TO SOLVE DISPUTES WITH THE HELP OF A NEUTRAL PERSON 00:00:13:04 00:00:15:14 WHO IS TRAINED TO HELP PEOPLE TO SOLVE THEIR PROBLEMS 00:00:15:18 00:00:17:12 AND FIND A COOPERATIVE SOLUTION 00:00:17:16 00:00:21:15 ALTRUISTIC PEOPLE DEDICATE THEIR FREE TIME TO HELP OTHERS 00:00:21:19 00:00:25:05 What could that person do to repair the damage? 00:00:25:18 00:00:29:05 I don't know. So far, they have said that... 00:00:29:20 00:00:33:02 ...it was a trial and try to get as much money as it can.... 00:00:33:06 00:00:35:18 It's not that I forgot about it. 00:00:36:20 00:00:39:05 But of course I really have doubts now. 00:00:39:09 00:00:42:14 DO WE TALK? 00:00:56:23 00:00:58:15 ¿Emilio? It’s Mariana, from Hablamos. 00:00:58:19 00:01:00:04 How are you? -Fine 00:01:00:08 00:01:03:00 Let's go. -Let's go, yes. 00:01:03:22 00:01:06:14 Have you been waiting long? -No, just a little while 00:01:07:06 00:01:09:11 It’s very cold. 00:01:11:06 00:01:14:13 I went to fetch you there because this area is a little bit confusing. 00:01:14:17 00:01:16:15 Ramon y Cajal’s Street is both ways. 00:01:16:19 00:01:20:15 So we rather go and fetch the people at the arch. 00:01:20:19 00:01:23:24 It is easier at the church. -Yes, it’s a point of reference. 00:01:34:10 00:01:37:02 Please, come in -Thank you…. 00:01:43:19 00:01:47:02 This is Carlos, my colleague -Hi, Emilio, how are you doing? 00:01:47:10 00:01:51:10 This way, please. You can leave your stuff here, the jacket… 00:01:58:04 00:02:01:16 I was going in the car and… 00:02:02:21 00:02:06:04 ...Adrian just pulled out behind my car. 00:02:06:18 00:02:08:12 He hit me in the back of the car. 00:02:08:16 00:02:12:16 When we got off, we started fighting. 00:02:15:23 00:02:17:18 I had had a bad day. 00:02:17:22 00:02:20:17 I had been told I had failed the civil servant exam. 00:02:21:00 00:02:25:00 He was a friend of the security boy, who had the keys. 00:02:25:12 00:02:28:04 We realised we were being robbed at night. 00:02:28:08 00:02:30:24 The people you trust... 00:02:31:07 00:02:33:23 ...are lying to you. 00:02:35:14 00:02:39:14 And that makes you adopt ugly measures. 00:02:40:17 00:02:44:17 I just changed neighbourhood and after four days... 00:02:44:24 00:02:46:21 ...I found my motorbike smashed. 00:02:47:04 00:02:49:18 The first thing I thought was ‘What a welcoming’. 00:02:49:22 00:02:53:05 You start thinking about a thousand things like where are the papers? 00:02:53:09 00:02:55:00 Why my motorbike? 00:02:55:04 00:02:57:19 There were six motorbikes and mine was the only one damaged. 00:02:57:23 00:03:00:14 My son was warned that they were trying to rob his car. 00:03:00:18 00:03:02:17 So he went straight to the guy... 00:03:02:21 00:03:05:04 ...inside the car. 00:03:05:08 00:03:06:12 And tried to get him out. 00:03:06:16 00:03:08:11 The kid phoned me at 1.30... 00:03:08:15 00:03:09:17 ...sand said to me ‘Mum I’m at the police’. 00:03:09:21 00:03:12:23 As it was a Latin environment, some Spanish guys came in. 00:03:13:02 00:03:16:14 They were told to respect the people. 00:03:16:18 00:03:20:16 But they were very drunk. 00:03:20:20 00:03:22:19 They were invited to leave the place... 00:03:22:23 00:03:24:04 ...as they didn’t know how to behave. 00:03:24:08 00:03:27:19 When we heard some noise outside, we went out... 00:03:28:01 00:03:30:02 ...and saw they had broken the sign. 00:03:30:06 00:03:33:17 As there was nothing important stolen,... 00:03:33:21 00:03:36:16 ...they set him free. 00:03:36:20 00:03:38:22 You feel helpless. 00:03:39:01 00:03:41:22 But it’s specially my son’s astonishment saying:... 00:03:42:05 00:03:44:09 Nothing’s wrong? Anyone can do the same? 00:03:44:13 00:03:46:07 You get really angry,... 00:03:46:11 00:03:49:17 ...it’s the helplessness of thinking man, how could you do this to me? 00:03:49:22 00:03:52:13 It’s was about a thousand and something euros. 00:03:52:17 00:03:55:01 When you’re saving penny after penny it means a fortune. 00:03:55:09 00:03:57:05 This time, they got... 00:03:57:09 00:03:59:05 ...the people that committed the crime. 00:03:59:09 00:04:03:03 You think: ‘They caught me, I’m stupid. How could I mess it. 00:04:03:12 00:04:06:10 I was trying to blame someone else. 00:04:06:15 00:04:08:23 He called me the following day and asked me:... 00:04:09:02 00:04:12:09 ...‘Have we really done it?’ I said ‘For sure, we did it.’ 00:04:12:15 00:04:15:00 They asked me if I was sure I wanted to report it. 00:04:15:04 00:04:17:04 I just answered that I wasn’t sure. 00:04:17:08 00:04:20:01 That I just wanted my son to see... 00:04:20:05 00:04:22:09 ...this would turn into something serious. 00:04:22:14 00:04:24:19 They phoned me to tell me there was... 00:04:25:10 00:04:27:04 ...a new system. 00:04:27:11 00:04:29:10 That would try and mediate... 00:04:29:15 00:04:32:13 ...an agreement between both sides in order not to go to court. 00:04:33:24 00:04:37:20 But what do I get from this dialogue? From talking to that guy? 00:04:38:00 00:04:40:07 That’s the first question you ask yourselves. 00:04:40:11 00:04:44:03 What am I getting out of all of this when I’ve been the victim? 00:04:44:07 00:04:44:23 Sure. 00:04:45:02 00:04:48:10 You'll have the opportunity to have the other person in front of you. 00:04:48:14 00:04:51:08 Someone that will also be sitting here with honesty and truth. 00:04:51:12 00:04:55:01 This way you will be able to find the answers to the questions... 00:04:55:10 00:04:57:22 ...you may be asking yourself. 00:04:58:23 00:05:02:06 Could I have some water? -Yes, sure. 00:05:06:21 00:05:10:00 I’ve really come here because... 00:05:10:23 00:05:14:00 ...the judge told me to. I really don’t feel like... 00:05:14:04 00:05:15:21 ...talking to this guy. 00:05:16:00 00:05:18:20 This whole process is usually very gradual. 00:05:19:19 00:05:22:15 It’s just that I’m nervous. -Are you? 00:05:22:19 00:05:25:04 Yes. But tell me... -Really? 00:05:25:08 00:05:27:12 Do you want us to leave it? -No, no, no. 00:05:27:16 00:05:31:13 No, it’s just that I don’t like starting this thing. But it’s ok. 00:05:32:12 00:05:33:23 The process is really easy. 00:05:34:02 00:05:36:15 It’s really about the meetings we should have with you,... 00:05:36:19 00:05:39:15 ...and the meetings with should have with the other side and,... 00:05:39:19 00:05:41:12 ...finally, if both sides agree... 00:05:41:16 00:05:44:06 ...we would reach that common meeting where both of you could talk... 00:05:44:12 00:05:46:11 ...about what happened that Saturday. 00:05:46:15 00:05:48:24 However and as far you feel like talking. 00:05:49:03 00:05:51:01 After that, two things could happen. 00:05:51:07 00:05:54:05 You could finally reach an agreement. 00:05:54:12 00:05:56:20 That would be valued by the judge. 00:05:58:08 00:06:01:20 If you don’t reach that agreement in which you find yourself compensated... 00:06:03:08 00:06:06:20 We would just tell the court that this process... 00:06:07:07 00:06:08:05 ...is over. 00:06:08:09 00:06:10:09 If you've contacted me, I suppose... 00:06:10:18 00:06:14:02 ...you have also contacted the other side. 00:06:14:09 00:06:15:18 Yes, yes. 00:06:16:05 00:06:19:24 Feel free to whatever you want to do. 00:06:20:06 00:06:21:23 Well, I’m ok... 00:06:23:05 00:06:25:05 ...to start with. 00:06:27:16 00:06:29:24 But, as you say… 00:06:30:03 00:06:32:14 I’m not sure about the end. 00:06:33:11 00:06:36:02 If it helps, we aren’t sure either. 00:06:36:18 00:06:39:03 It’s certainly a surprise. We didn’t know... 00:06:39:07 00:06:40:20 ...this association existed. 00:06:40:24 00:06:44:18 In that room, in a scarcer way than usual. 00:06:45:04 00:06:47:04 I think we understood each other very soon. 00:06:47:08 00:06:50:21 The purpose of the asociation is what I was looking for. 00:06:51:00 00:06:54:20 Sure, in a trial you can’t ask questions directly... 00:06:55:04 00:06:56:21 ...to the other side. 00:06:57:00 00:07:01:00 This way you can ask them whatever you want. 00:07:02:02 00:07:03:23 We found it interesting. 00:07:04:02 00:07:07:18 We certainly prefer educational measures... 00:07:08:16 00:07:11:09 ...than prison. 00:07:12:05 00:07:15:16 I didn’t refuse once. 00:07:15:24 00:07:17:22 I went everywhere and did everything they told me. 00:07:18:01 00:07:20:24 It has a strong... 00:07:21:03 00:07:23:05 ...volunteering component. 00:07:23:14 00:07:26:20 This involves an effort and a strong belief... 00:07:27:06 00:07:28:15 ...in others. 00:07:29:05 00:07:30:13 But the people don’t know this place. 00:07:30:17 00:07:33:04 Even a friend of mine studying Law... 00:07:34:00 00:07:35:20 ...told me he had never heard of it. 00:07:35:24 00:07:39:04 Well, I was in a bar near here... 00:07:39:18 00:07:40:24 ...with my girlfriend. 00:07:41:06 00:07:43:24 Someone has touched my butt, she said. 00:07:44:04 00:07:47:15 How come someone touched your but? Who was it? 00:07:48:03 00:07:49:20 I turned left... 00:07:50:18 00:07:54:14 ...and found a group of five or six people... 00:07:56:12 00:08:00:09 One of them stays staring at me. I stare back at him. 00:08:01:17 00:08:04:23 And he asks me if I have a problem. 00:08:05:02 00:08:07:18 So I got near him and... 00:08:08:09 00:08:11:24 ...asked why did he touch my girlfriend’s butt. 00:08:12:03 00:08:15:05 So just like that. 00:08:15:20 00:08:18:02 I felt a strong blow. 00:08:18:12 00:08:20:17 And fell on the floor. 00:08:21:09 00:08:24:12 The next thing I saw was glass on the floor. 00:08:25:04 00:08:29:01 I realized that he had just smashed a bottle on my head. 00:08:31:03 00:08:33:01 I stand up,... 00:08:35:08 00:08:37:21 ...very pissed off. 00:08:38:16 00:08:42:00 They tried to separate us and after that everything is a bit blur. 00:08:42:05 00:08:44:15 I remember my girlfriend was shouting. 00:08:44:19 00:08:47:21 And there he was, calmed as if nothing had happened. 00:08:48:00 00:08:49:18 They took me outside... 00:08:50:16 00:08:54:12 ...just when a police car was passing by. 00:08:55:02 00:08:57:21 I stayed... 00:08:58:06 00:09:02:05 ...almost a week at home. I felt this anger every night. 00:09:04:21 00:09:07:05 I just wanted to... 00:09:08:12 00:09:12:06 ...have this guy near, but I didn't want to talk. 00:09:13:23 00:09:17:15 Your girlfriend saw the same thing. Hasn’t she said anything different? 00:09:18:01 00:09:22:00 I have told her I rather not talk about the subject. 00:09:22:04 00:09:24:09 You don t want to talk about it. 00:09:24:13 00:09:27:19 Everything happened in front of her. 00:09:31:22 00:09:34:12 Yes of course,... 00:09:37:13 00:09:39:13 ...I also hit back. 00:09:43:21 00:09:46:22 I don’t like... 00:09:48:03 00:09:49:20 ...seeing myself this way either. 00:09:49:24 00:09:52:11 That’s why I don’t want... 00:09:53:04 00:09:56:11 ...to talk about it with my girlfriend. 00:10:00:01 00:10:03:19 I don’t want her to go through a bad time... 00:10:05:04 00:10:05:23 Sure. 00:10:08:05 00:10:12:05 We left it there and we’re going another way. 00:10:12:13 00:10:14:13 The powerlessness has just… 00:10:15:11 00:10:17:17 Stagnated? -Yes. 00:10:20:00 00:10:21:00 Very much. 00:10:21:04 00:10:24:15 When someone goes high, he after goes deep down. 00:10:24:19 00:10:26:21 You are either very stupid and stay high all day long,... 00:10:27:00 00:10:29:09 ...or you keep falling down as you talk about things. 00:10:29:18 00:10:31:09 The truth is… 00:10:35:11 00:10:38:09 I also approached him a bit upset. 00:10:38:20 00:10:42:01 I stood in front of him with my face really close to his... 00:10:42:17 00:10:45:22 I have sometimes thought... 00:10:48:20 00:10:52:07 ...if it hadn’t been him the guy that touched her butt. 00:10:52:17 00:10:56:02 The thing is that the reaction was too strong,... 00:10:56:06 00:10:58:07 ...however. 00:10:59:07 00:11:02:03 How do you think the other side felt? 00:11:02:21 00:11:05:23 I have no idea. I guess he must have felt really great... 00:11:06:02 00:11:08:09 ...when he hit me with the bottle. 00:11:10:15 00:11:14:04 Fear or…That’s how I would have felt. 00:11:14:08 00:11:15:19 However,... 00:11:17:02 00:11:19:22 ...I wouldn’t smash anyone a bottle in the head. 00:11:20:01 00:11:22:07 Another alternative you can think of. 00:11:22:18 00:11:25:14 Go near him easily and tell him: Hey,... 00:11:26:11 00:11:30:00 ...my girlfriend has just told me you just touched her butt. 00:11:31:04 00:11:34:02 And then he would have said:... 00:11:34:21 00:11:38:01 ...Yes, I’m very sorry. But that’s just what I did. 00:11:38:18 00:11:41:07 I would even understand it somehow. 00:11:42:21 00:11:44:13 That would be the ideal. 00:11:45:01 00:11:47:03 Where do you think... 00:11:47:11 00:11:49:22 ...the harm stems from? 00:11:50:23 00:11:54:00 Specially when... 00:11:54:06 00:11:56:23 ...I’m with my girlfriend sometimes. 00:11:57:08 00:12:00:17 I feel ashamed ‘cause I haven’t wanted to talk about this issue. 00:12:03:03 00:12:05:21 I guess this is what... 00:12:07:16 00:12:09:00 ...bothers me most. 00:12:09:22 00:12:11:22 I know she doesn’t think this way. 00:12:12:18 00:12:15:14 But I feel constantly as if... 00:12:18:09 00:12:20:21 I feel ridiculous. 00:12:24:01 00:12:26:22 Yes, I don’t know what else to say though... 00:12:27:01 00:12:29:19 It’s enough, you’ve explained yourself very well. 00:12:29:23 00:12:32:17 There is something painful in this whole thing. 00:12:32:21 00:12:35:19 Something that I don’t know how to explain. 00:12:37:17 00:12:40:22 What happened, feeling... 00:12:41:03 00:12:45:03 ...so violent. So... 00:12:49:02 00:12:52:13 Now I just regret it so much. 00:12:58:04 00:13:01:09 Being knocked down and thrown into the floor... 00:13:01:13 00:13:03:07 All of that... 00:13:06:22 00:13:08:20 I don’t like it 00:13:10:09 00:13:11:12 Well, it hurts. 00:13:13:01 00:13:16:12 How would you feel compensated? How do you think... 00:13:17:00 00:13:21:00 ...all of this could finish well? 00:13:30:18 00:13:34:09 What do you think that guy could do to relief your pain? 00:13:34:13 00:13:36:10 If there’s anything he can do. 00:13:57:17 00:14:01:12 Would it be of any help to complete the film with the colours... 00:14:01:23 00:14:04:20 ...he could give you? Is there any point? 00:14:35:08 00:14:39:08 If you don t have the chance to clear that,... 00:14:39:16 00:14:41:18 ...you'll carry that forever. 00:14:41:22 00:14:45:11 I remember this one thing that won’t let me rest. 00:14:46:08 00:14:49:04 I hit the car of a man and he relied on me... 00:14:49:11 00:14:51:03 He said: ‘Don’t worry,... 00:14:51:08 00:14:54:11 ...send me the money and it’ll be over’. 00:14:54:15 00:14:57:21 I said to him ‘You’re doing me a big favour’. But I never sent the money. 00:14:58:05 00:15:01:20 Do you understand? I haven’t had the opportunity... 00:15:02:09 00:15:03:24 ...to know where this person is. 00:15:04:03 00:15:06:05 And I probably harmed this person, not just economically... 00:15:06:09 00:15:09:09 ...he might not trust anyone anymore. 00:15:09:21 00:15:12:01 That's what really hurts. 00:15:27:06 00:15:29:05 The general complaint in society... 00:15:29:09 00:15:33:03 ...is that justice arrives late and wrong. 00:15:33:07 00:15:36:11 But what we cannot do is criticize and not do anything. 00:15:36:15 00:15:38:20 Things are starting to be done. 00:15:39:01 00:15:42:15 We support negotiated ways. Neither you or I win. 00:15:42:19 00:15:45:07 Going through court involves missing something. 00:15:45:11 00:15:48:12 And there are more people supporting this kind of solutions... 00:15:48:16 00:15:50:24 ...than against them. 00:15:51:06 00:15:54:16 The trial is about you staying there and me here. 00:15:54:20 00:15:58:13 It’s not about who’s right, but about who can get more of it. 00:16:17:22 00:16:20:23 Hi, Emilio, how are you? -Fine. 00:16:21:04 00:16:23:18 She wanted me to go. In fact,... 00:16:24:02 00:16:26:01 ...she encouraged me to go. 00:16:26:05 00:16:29:13 To have the opportunity to ask him if he did it. 00:16:30:16 00:16:33:23 To ask him why. Why he did it. 00:16:36:16 00:16:39:18 Well, Emilio, as we said. 00:16:40:11 00:16:42:10 Pablo is already in the room. 00:16:42:14 00:16:46:14 We are all meeting in the room to start this new stage. 00:16:47:20 00:16:50:21 Curiosity. -Who am I going to find there? 00:16:51:07 00:16:54:16 Will it be a delinquent with a knife in his hand? 00:16:54:20 00:16:58:14 We accepted to have him face to face and we were scared. 00:17:09:10 00:17:11:11 Emilio this is Pablo. 00:17:13:21 00:17:17:14 You can leave your things there, you’ll be more confortable. 00:17:22:21 00:17:26:21 Please sit over here and lets start. 00:17:35:24 00:17:39:04 I guess you can say hi if you want to or not. 00:17:39:08 00:17:43:08 We were used to the other trials. Watching the other guy coming by. 00:17:43:16 00:17:46:07 Each one at their side of the ring. 00:17:46:13 00:17:50:06 But I approached him and said: Hi man, how are you doing? 00:17:50:19 00:17:53:07 If we are about to solve things, lets get started right? 00:17:53:11 00:17:55:20 If we were tense thinking about how were things going to be... 00:17:55:24 00:17:58:20 He was much more tense. 00:17:58:24 00:18:02:24 Imagine, I think they were even more scared that me. 00:18:03:22 00:18:07:22 And when he came in you could breathe the tension in the air. 00:18:08:24 00:18:12:01 That’s were the mediator has an important job to do. 00:18:12:05 00:18:14:13 Thanks to the girls of the association. They broke the ice. 00:18:14:17 00:18:17:02 They spoke to one and other,... 00:18:17:06 00:18:19:11 ...and then, we joined in a group and started talking. 00:18:19:15 00:18:23:05 I think they asked the waiter first. 00:18:23:23 00:18:26:03 If it had had any repercussions on him, how he had felt. 00:18:26:07 00:18:28:20 And then they asked that guy, Angel. 00:18:29:14 00:18:31:19 They asked him what had made him do that. 00:18:32:01 00:18:35:12 The first thing I said was that I regretted what I had done very much. 00:18:35:18 00:18:38:24 I think complicity glances exist… 00:18:39:08 00:18:43:06 A look is worth more than a thousand words. 00:18:44:00 00:18:45:23 That’s why we decided to work with him. 00:18:46:02 00:18:48:12 We saw he was a guy that wanted to sort things out. 00:18:48:18 00:18:50:06 Why. 00:18:50:13 00:18:53:19 I was afraid he would ask why and it was the first thing he asked. 00:18:53:23 00:18:55:20 We just became paralysed. 00:18:56:01 00:18:58:20 I think it’s the mixture between age... 00:18:59:11 00:19:01:11 ...and alcohol. 00:19:02:01 00:19:05:01 When you’re twenty... 00:19:05:05 00:19:08:11 ...you see things differently. I have been very very nasty. 00:19:08:20 00:19:11:08 You may have though a million excuses at home,... 00:19:11:12 00:19:14:09 ...but none of them are valid. 00:19:14:13 00:19:16:15 What kind of excuse is valid for something like that? 00:19:16:19 00:19:19:08 Let's see what they are going to say. 00:19:19:12 00:19:21:10 If I’m going to believe them or not. 00:19:21:14 00:19:25:08 How are you going to tell them you just did it? With no reason at all. 00:19:25:14 00:19:28:12 No man, I just got drunk and messed everything up. 00:19:28:16 00:19:31:01 What have I done to anyone for him to do this to me? 00:19:31:06 00:19:34:17 We told him he hadn’t done anything to anyone. We did this to you. 00:19:34:21 00:19:36:06 We really regret it. 00:19:36:14 00:19:38:11 You believe it, of course. 00:19:38:15 00:19:41:05 You meet him and think… 00:19:41:09 00:19:45:03 ...well, something like this could happen to anyone. 00:19:45:07 00:19:47:12 So we agreed that it had been something silly... 00:19:47:16 00:19:49:17 ...that wasn’t worth it. 00:19:49:21 00:19:52:22 I found it very human, fundamentally human. 00:19:53:14 00:19:57:14 He wanted to make things right, he felt very bad. You could see it. 00:19:57:19 00:19:59:19 You can see it when you talk to someone. 00:20:00:07 00:20:03:01 I know what I’ve done. What’s done is done. 00:20:03:05 00:20:05:06 Yes sure, I’m going to be fine. I’m going to do things well. 00:20:05:15 00:20:08:03 Will he or won’t he? It just depends on him. 00:20:08:07 00:20:11:03 You can see it’s mainly people... 00:20:11:07 00:20:12:19 ...that lack references. 00:20:13:10 00:20:16:07 People that don’t know the boundaries between good and bad. 00:20:16:11 00:20:19:12 I don’t see myself as a delinquent I see that... 00:20:19:16 00:20:22:00 ...you can help people in cases like this. 00:20:22:04 00:20:25:01 I believe that boy isn’t a nasty person. Not him or any other. 00:20:26:01 00:20:29:13 Badly done yes, but not bad people. 00:20:29:17 00:20:33:13 We felt very ashamed. -You have to face what you have done. 00:20:33:22 00:20:36:14 Maybe if we had gone to trial we would have thought:... 00:20:36:18 00:20:39:13 ...‘this bastard has reported us. It wasn’t that bad’. 00:20:39:17 00:20:42:18 But when you think about his personal life. We talk. 00:20:42:22 00:20:44:21 I tell you my story, you tell me yours. 00:20:45:00 00:20:47:21 You understand that the boy was a good guy, that he didn’t deserve it. 00:20:48:00 00:20:51:05 You really get to talk to him with no mediators around. 00:20:51:09 00:20:54:05 It’s another story. 00:20:54:13 00:20:58:13 I think we agreed on twenty hours of social services. 00:20:59:07 00:21:03:07 I am sure that if I had said forty he would have done forty. 00:21:03:14 00:21:07:10 We agreed that I’ll pay him 150€. 00:21:08:02 00:21:10:21 And we also had to say sorry to the waiter. 00:21:11:00 00:21:13:00 We also agreed that the sign post would be paid. 00:21:13:08 00:21:16:17 They were looking for the tools... 00:21:16:22 00:21:20:09 ...to help him rebuild himself. 00:21:20:16 00:21:24:05 They looked at some courses for me to do. 00:21:24:09 00:21:26:13 Their purpose was to understand that... 00:21:26:17 00:21:30:13 ...if you see an apple you’re not allowed to steal it, you know. 00:21:31:10 00:21:33:15 He brought the bill. 00:21:33:19 00:21:35:11 And I personally wouldn’t have behaved... 00:21:35:15 00:21:38:05 ...half as well as he behaved. 00:21:38:09 00:21:40:05 Exactly, he was an example. 00:21:40:09 00:21:42:12 Some people said: ‘you should have asked for more’. 00:21:42:16 00:21:46:16 And I just say that I don’t feel I have the right to ask for more. 00:21:47:11 00:21:50:03 Sue that guy for legal damages... 00:21:50:07 00:21:53:24 ...and ask for a psychological sickness leave,... 00:21:54:03 00:21:56:18 ...he probably wouldn’t like anyone doing it to him. 00:21:56:22 00:22:00:06 Revenge always takes you to more revenge. 00:22:00:13 00:22:02:02 It’s a vicious circle. 00:22:02:15 00:22:06:15 Thanks to us and the girls, between everybody we arranged it very nicely. 00:22:07:04 00:22:11:02 My wife taught me that when something is right, is right. 00:22:11:19 00:22:14:06 I wouldn’t thank him. He was just doing what he had to do. 00:22:14:10 00:22:16:05 Well, congratulations to him and to us too. 00:22:16:09 00:22:19:00 It was easier than what I had expected. 00:22:41:24 00:22:45:01 I remember this boy very often and think how he’ll be doing. 00:22:45:19 00:22:48:02 We decided to see each other in May. 00:22:48:06 00:22:51:13 That’s when you’re able to see some changes. 00:22:52:14 00:22:54:05 I saw another person. 00:22:54:09 00:22:58:09 I was very nervous before and by then I had calmed down so much. 00:22:58:17 00:23:00:24 I was astonished. 00:23:04:03 00:23:08:03 I can still remember it. I get gooseflesh, really. 00:23:08:23 00:23:12:23 He realized he could change the course of his life. 00:23:14:01 00:23:16:24 I met him on the street and it was ok really… 00:23:17:03 00:23:20:19 As if I had met anybody else. 00:23:22:18 00:23:24:16 It was a positive experience... 00:23:26:09 00:23:27:21 ...for everybody, I think. 00:23:28:00 00:23:30:05 We have tried to avoid... 00:23:30:09 00:23:32:22 ...all sorts of problems since then. 00:23:33:01 00:23:36:18 You learn to get into the other person’s side. 00:23:37:03 00:23:40:06 If you are not usually able to understand other people’s views,... 00:23:40:10 00:23:43:05 you’ll be able to after going through this experience. For sure. 00:23:43:09 00:23:46:20 I think you have to be a bit nicer with people. 00:23:47:20 00:23:51:08 ...that’s all. And if you are nicer, people will be nicer to you too. 00:23:51:24 00:23:55:24 I was very surprised to see there is a system that works, this system. 00:23:56:21 00:23:59:06 And it’s wonderful. 00:23:59:15 00:24:02:17 I am very fond of them because they have helped me... 00:24:02:21 00:24:06:01 ...and seen my change. 00:24:06:05 00:24:08:03 I just try to do what they have done with me. 00:24:08:07 00:24:10:09 Give me another opportunity, or a thousand opportunities. 00:24:10:13 00:24:12:06 ‘Cause they have given me more than a thousand. 00:24:12:22 00:24:15:15 I do think that many cases could be solved... 00:24:15:19 00:24:19:07 ...without going through court. 00:24:21:02 00:24:23:23 Even if you don’t charge for it. Because maybe... 00:24:24:09 00:24:26:20 ...time is what the other person needs. 00:24:26:24 00:24:28:21 I always say the same thing… what if it was your child? 00:24:29:00 00:24:31:03 Everybody has their own ideas about things,... 00:24:31:07 00:24:34:01 ...but you can reach a middle point by talking. 00:24:34:14 00:24:36:12 Nothing exists without dialogue. 00:24:37:09 00:24:39:16 It’s the essential part of everything. 00:24:41:00 00:24:43:22 It would be a pity if they took this system away. 00:24:44:11 00:24:47:14 Just having one positive reaction... 00:24:47:20 00:24:49:24 ...makes the system worth it. 00:24:50:14 00:24:52:06 Mark my words, just one… 00:24:52:16 00:24:54:21 Because that just one deserves the opportunity. 00:24:55:00 00:24:56:23 How are you Jesus? -Very well. 00:24:57:14 00:24:58:21 How are you doing? -Great. 00:24:59:00 00:25:01:04 Looking forward to seeing you after so long. 00:25:01:08 00:25:02:23 The same to you too. 00:25:03:02 00:25:06:07 Working a bit on this and the other. 00:25:06:19 00:25:09:05 Things are going quite well. -You look really good. 00:25:09:09 00:25:13:09 Yes, I am very well. This experience has been useful,... 00:25:14:14 00:25:18:05 ...very useful. 00:25:19:21 00:25:22:24 But really Fabrice,... 00:25:23:03 00:25:25:22 ...I will never forgive myself. 00:25:26:21 00:25:29:17 We have already forgiven you. -Yes, but… 00:25:31:05 00:25:33:13 I lost my parents when I was young,... 00:25:33:17 00:25:35:04 ...and I have to keep on going alone. 00:25:35:08 00:25:37:21 So if I start doing things wrong from the start I won’t do ok. 00:25:38:00 00:25:40:24 This at least has enabled me to change. 00:25:41:03 00:25:44:20 I’ve been very good for the last two years. 00:25:45:24 00:25:47:06 So, how are you doing? 00:25:47:10 00:25:51:00 Well great, and seeing you like this makes me feel even better. 00:25:51:04 00:25:54:22 We are still sorry. -The regret we feel won’t change. 00:25:55:01 00:25:58:04 We’ve done something we know isn’t right. 00:26:00:05 00:26:04:04 The surprise of finding a motorbike smashed. 00:26:05:09 00:26:08:14 Yes. It’s clear we didn’t behave right... 00:26:08:18 00:26:10:08 ...and we regret it thoroughly. 00:26:10:12 00:26:14:03 You got all mixed up. You wanted to have some fun... 00:26:14:07 00:26:17:02 ...without thinking of the consequences. 00:26:17:20 00:26:21:09 And you just did it. -It’s basically what happened. 00:26:21:21 00:26:25:21 I was really happy to find you had notice some changes. 00:26:27:00 00:26:29:07 For me, it was... 00:26:30:11 00:26:34:16 ...I gave Isabel and Susana some chocolates. 00:26:36:23 00:26:39:20 And now you see Fabrice,... 00:26:39:24 00:26:42:21 ...things are a bit tough with the crisis. 00:26:43:00 00:26:45:10 We’re getting through little by little. 00:26:45:14 00:26:48:20 Whenever I am about to do something now I think about the past,... 00:26:48:24 00:26:51:08 ...about the things I’ve done. 00:26:52:14 00:26:56:08 If I had to go to school. I told Fabrice I would go,... 00:26:56:12 00:26:59:22 ...to paint or something, he knows. Isn’t that right, Fabrice? 00:27:01:01 00:27:01:17 Yes. 00:27:01:21 00:27:04:16 Well man, we can’t feel anything different for him than gratitude. 00:27:04:20 00:27:07:10 He did the best someone can do. 00:27:07:17 00:27:10:17 And if he’s mad, well it’s normal and logic. 00:27:10:21 00:27:13:02 No, not mad,... 00:27:14:03 00:27:17:05 ...but now I feel mistrust... 00:27:18:21 00:27:21:04 ...of everything related to the motorbike. 00:27:21:08 00:27:24:01 You can say sorry thirty or forty times but… 00:27:24:05 00:27:27:10 I only hope you never think about doing the same thing... 00:27:27:14 00:27:31:05 ...whenever you go out clubbing again. 00:27:31:13 00:27:33:12 For sure. 00:27:35:13 00:27:39:04 No problems now, no worries. 00:27:41:02 00:27:44:06 I was also excited to see you after all this time. 00:27:45:23 00:27:49:16 I would have gone to the school sometime to say hi. 00:27:50:11 00:27:54:05 I already told you, the school is open for you. 00:27:56:13 00:27:59:14 I’m really happy. -I’m really happy too. 00:28:00:04 00:28:03:06 I wish you all the best, really. -The same for you too. 00:28:03:17 00:28:05:21 Thank you guys. 00:28:09:09 00:28:13:00 How are you doing, Fabrice? -Great. 00:28:13:19 00:28:16:12 Hey, if you have a plumber CV leave it by. 00:28:16:16 00:28:19:10 Finding me a job would be the only thing remaining… no. 00:28:48:12 00:28:50:03 Mediation... 00:28:50:19 00:28:52:22 It’s a nice,... 00:28:53:23 00:28:55:15 ...healthy way... 00:28:55:19 00:28:58:05 ...to solve your problems. 00:29:09:05 00:29:10:18 ALL THIS IS POSSIBLE... 00:29:10:22 00:29:13:17 ...THANKS TO THE PROFESSIONAL AND ALTRUIST WORK OF VOLUNTEERS